
Privacy Policy
Last updated: 6 February 2026
This Privacy Policy explains how ACNC LIMITED (“we”, “us”, “our”) collects, uses, stores, and protects personal data when you visit our website and contact us.
We are committed to processing personal data in accordance with applicable UK data protection laws, including the UK GDPR and the Data Protection Act 2018.
1. Who We Are
Data Controller: ACNC LIMITED
Website: www.acnc-limited.co.uk
Email: acnc.limited@gmail.com
2. Personal Data We Collect
We may collect and process the following categories of personal data:
a) Data you provide to us
When you submit an enquiry via our contact form, we may collect:
-
First name and last name
-
Email address
-
Subject (if provided)
-
Message content
b) Data collected automatically
When you browse our website, we may collect limited technical information such as:
-
IP address (or part of it)
-
Device type, browser type
-
Pages visited and time spent
-
Referral source
This information is typically collected via cookies and analytics tools (if enabled).
3. How We Use Your Personal Data
We process personal data for the following purposes:
-
To respond to enquiries submitted through our contact form
-
To communicate with potential business partners and clients
-
To maintain and improve the website
-
To protect the website against fraud, spam, and abuse
-
To comply with legal obligations
4. Lawful Bases for Processing
We rely on the following lawful bases under UK GDPR:
-
Legitimate interests — to respond to enquiries, operate the website, and manage business communications.
-
Consent — where required for non-essential cookies or marketing communications.
-
Legal obligation — where we must comply with applicable laws.
5. How We Share Personal Data
We do not sell personal data.
We may share personal data with trusted service providers only when necessary, including:
-
Website hosting and website platform services (e.g., Wix)
-
Email and communication services
-
Security and anti-spam providers
-
Analytics services (if enabled)
All such providers are required to handle data securely and only for authorised purposes.
6. International Data Transfers
Some of our service providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as:
-
UK International Data Transfer Agreement (IDTA)
-
UK Addendum to EU Standard Contractual Clauses
-
Other lawful mechanisms under UK GDPR
7. Data Retention
We keep personal data only for as long as necessary, including:
-
enquiry data: typically up to 12–24 months
-
technical logs: typically up to 6–12 months
-
legal or compliance data: as required by law
8. Your Rights
Under UK GDPR, you may have the right to:
-
request access to your personal data
-
request correction of inaccurate data
-
request deletion (where applicable)
-
object to processing
-
request restriction of processing
-
request data portability (where applicable)
-
withdraw consent (where processing is based on consent)
To exercise your rights, contact us at: acnc.limited@gmail.com
9. Cookies and Tracking
We use cookies and similar technologies. For details, please see our Cookie Policy.
10. Embedded Services (Google Maps)
Our website may include embedded content such as Google Maps.
When you interact with embedded maps, Google may collect data according to its own privacy policy and cookie settings.
11. Stock Images and Intellectual Property
Our website may contain images licensed from stock libraries. These images are used for visual presentation only and do not contain personal data of website visitors.
12. Security
We take reasonable technical and organisational measures to protect personal data from loss, misuse, unauthorised access, alteration, or disclosure.
13. Contact and Complaints
If you have any questions about this Privacy Policy, contact:
ACNC LIMITED
Email: acnc.limited@gmail.com
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
https://ico.org.uk/
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised “Last updated” date.